Privacy Policy

Privacy Policy

for Al-USUS

Introduction

At Al-Usus, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the terms of this Privacy Policy.

What information do we collect?

We collect information you provide directly, such as your name, email, phone number, company details, and any messages or project inquiries.

We also automatically collect data like your IP address, browser type, device information, and how you interact with our website.

Additionally, we use cookies and tracking tools (such as Google Analytics and Meta Pixel) to improve user experience and analyze website performance.

How do we collect information?

At Al-Usus, we collect information in the following ways:

  • Directly from you when you fill out forms, request a service, or contact us via email, phone, or WhatsApp.
  • Automatically through cookies, analytics tools, and tracking technologies when you browse our website.
  • From third-party platforms such as social media and advertising channels when you interact with our content.
  • Through communication records when you contact us for inquiries or support.

We ensure that all data is collected transparently and used responsibly.

Confidentiality

At Al-Usus, we treat all client information with strict confidentiality. We do not sell, share, or disclose your data to third parties except when required by law or necessary to deliver our services.

All information is securely stored and accessed only by authorized personnel.

Making a complaint

If you have any concerns about how your data is handled, please contact us and we will address your complaint promptly.

You can reach us via:

We are committed to resolving any issues fairly and as quickly as possible.